Finance

CEO's Review

March 31, 2025

Innofactor celebrates its 25th anniversary – our goal is to take our customers' use of AI to the next level

I founded Innofactor 25 years ago. The journey from a one-person business to a leading Microsoft solutions provider with approximately 600 employees in the Nordic countries has been full of twists and turns, but we have always made systematic progress. I am very lucky to have had the opportunity to work with incredible people: customers, partners, colleagues, and investors. You can read more about Innofactor's 25-year journey in our anniversary book at www.innofactor.com/25.

The year 2025 is our jubilee year, during which I hope to celebrate our shared achievements with as many of you as possible!

We are starting 2025 with an updated strategy, which emphasizes the utilization of AI in everything we do, along with an even stronger customer orientation and our Nordic expertise. We restructured our offering and organization around four main areas: Platforms, Solutions, Code, and Dynasty. We believe that this enables us to offer even clearer, higher-quality and more cost-effective solutions and services to our customers. We focus on developing our customers' utilization of artificial intelligence, particularly in a process- and function-oriented manner, using AI agents. We are incorporating AI into our own products, especially Dynasty.

I want to thank all of our customers for joining us on this historic journey to make the most of innovation.

Our strategy is focused on the Microsoft offering and Microsoft platforms. As the markets are changing, Microsoft and its partners are growing much faster than the IT market on average. In particular, Microsoft's investment in OpenAI and subsequent market leadership in generative AI will boost Innofactor's ability to serve our customers. Our partnership with Microsoft is very strong. This is evidenced by Innofactor having achieved all seven Microsoft Solutions Partner designations, five Microsoft Specializations and, in 2024, the Microsoft Breakthrough Business Case Partner of the Year award, as well as the Partner Ecosystem Award, which was awarded to me personally. I would like to thank Microsoft and our other partners in the Microsoft ecosystem for their trust in Innofactor.

Innofactor's strength lies in our highly competent and motivated personnel. We were successful in our recruitment activities in 2024 and managed to maintain our number of personnel at the previous year's level in spite of the challenging market situation. We strengthened our team, trained our personnel, completed certifications and developed our organization and management style. We want to do everything we can to ensure our continued success in the future. I am proud of our employees' enthusiasm toward driving the organization in the same direction and finding new ways to innovate solutions, improve customer satisfaction continuously, work more efficiently, and increase productivity. For that, I am grateful to all of you.

At Innofactor, we consider sustainability as one of the cornerstones of our long-term success. Our digital solutions play an important role in curbing climate change and promoting sustainable development. We see sustainability not only as a prerequisite for business continuity but also as an opportunity for innovation and building a modern digital organization. People play a key role in the success of our business, which is why the importance of social responsibility is emphasized. We put people first, invest in well-being at work and competence development, and we are fair, diverse and inclusive. More information on our social responsibility is provided in our first sustainability report, which you can find at the end of the Report of the Board of Directors.

Our anniversary year in 2025 will also be bittersweet in a sense. Innofactor's 14-year journey as a listed company is very likely to conclude this year as a result of the public tender offer that was carried out in 2024 and the subsequent redemption proceedings concerning the remaining shares. During our time as a listed company, we achieved strong growth in the Nordic countries in line with our strategy, using our listed share as a means of payment for acquisitions, and Kauppalehti ranked Innofactor as the most successful listed company in Finland in 2013. Of course, the years also included more challenging times, such as the financial crisis, the integration of acquired companies and the COVID-19 pandemic.

Delisting the company is not an easy decision for me, personally. However, I am confident that, in the present moment, it is unquestionably the best move with regard to the company's success, customers, employees and investors. I want to take this opportunity to thank all of the investors and partners who have been part of our journey, and I wish you all success in the future.

We work together with our customers, partners and employees to continuously innovate solutions that help our customers and society as a whole to function even more effectively. We are moving forward with enthusiasm and confidence.

"In 2025, we will focus on developing our customers' utilization of artificial intelligence, particularly in a process- and function-oriented manner, using AI agents. At the same time, we will celebrate Innofactor's tremendous 25-year journey together."

Sami Ensio
Innofactor's founder, major owner, and CEO

Key Figures

Annual Reports