Customer Support

Our support function offers instruction throughout each software solution’s life-cycle. Innofactor’s clients can access continuous support by phone and e-mail. Our support consists of experts in customer care dedicated on finding solutions for any questions concerning the use of the software.

tel +358 10 272 9800

Service hours on weekdays 8:00 a.m. - 16:30 p.m.
Customer support is fordesignated customers depending on the agreement.


To ensure successful use of the systems Innofactor offers its customers up-to-date instructions. For users of software programs, these come in three ways: online instructions for each user interface, user manuals, and optional customer-specific “quick” guides.

Innofactor Plc

Keilaranta 19
FI-02150 Espoo, Finland
+358 10 272 9000
Contact us!