• Annual Report 2016

    Annual Report

    Annual Report 2016 has been published in English.

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  • Digital Business

    Digital Business

    Modern Customer Experience

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  • Population Register Center Banner Picture

    Population Register Center

    In the Core of Citizens' Digital Services – Designing Service Views for Finnish Citizens

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  • Flexible Collaboration

    Flexible Collaboration

    Modern Employee Experience

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  • KEHA Center Banner Picture

    KEHA Center

    Design and Implementation of Digital Work Environment – Within Just a Month

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  • Business Productivity

    Business Productivity

    Modern Business Experience

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  • Rapala Banner Picture


    ERP-Managed Leadership and Cascading the Best Processes

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  • Intelligent Cloud

    Intelligent Cloud

    Modern Cloud Experience

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  • Danish Cancer Society Banner Picture

    Danish Cancer Society

    Up-to-Date Customer Information with the Help of Cloud-Based Analytics Services

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  • Process Innovation

    Digital Vision
    and Processes

    Modern Organization

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  • HUS Terveyskylä Banner

    HUS Health Village

    Digital Channels in Hospitals – the Health Village Brings Technology to People

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Population Register Center

In the Core of Citizens’ Digital Services – Designing Service Views for Finnish Citizens

Innofactor Service Design team is responsible for the service design of Population Register Center’s Service Views project. The objective of the projects is to provide public administration services for Finnish Citizens through one address as a consistent service experience. The public services of “Digital Finland” are accessible and user-friendly in one place at beta.suomi.fi. The site that was published in December 2015, and its agile development continues in close collaboration with the end-users by making use of service-design methods

Population Register Center’s project is part of the Finnish Ministry of Finance’s National Architecture for Digital Services (KaPa) project, the objective of which is to make it easier, simpler and more flexible for citizens, enterprises and other organizations to transact with the authorities.

”All of the services of our National Architecture for Digital Services (KaPa) program are being built based on user-oriented principles. During the program, Innofactor specialists as part of our agile development teams are responsible for the design of our services. Service design team’s specialists possess high-level expertise, and we are happy with our cooperation with Innofactor.”

Jani Ruuskanen
Project Manager, Suomi.fi service views
Population Register Center

Innofactor Plc

Keilaranta 9
FI-02150 Espoo, Finland
+358 10 272 9000
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