INNOFACTOR^® PROSPEKTI^® is a customer solution system designed to serve an organisation in all strategic levels. The system may be used in collecting data and utilizing it in different functions of an organisation as well as a strategic tool in organisational planning. Customer status is visible real-time for sales and customer service hence alowing efficient and targeted planning and activities. Management is able to follow the activities in sales and get as detailed information as needed for planning the future activities.