• Digital Business

    Digital Business

    Better Customer Experience

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  • Population Register Center Banner Picture

    Population Register Center

    In the Core of Citizens' Digital Services – Designing Service Views for Finnish Citizens

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  • Flexible Collaboration

    Flexible Collaboration

    Better Employee Experience

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  • KEHA Center Banner Picture

    KEHA Center

    Design and Implementation of Digital Work Environment – Within Just a Month

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  • Business Productivity

    Business Productivity

    Better Business Experience

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  • Rapala Banner Picture

    Rapala

    ERP-Managed Leadership and Cascading the Best Processes

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  • Intelligent Cloud

    Intelligent Cloud

    Better Cloud Experience

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  • Danish Cancer Society Banner Picture

    Danish Cancer Society

    Up-to-Date Customer Information with the Help of Cloud-Based Analytics Services

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  • Process Innovation

    Process Innovation

    Better Business Process

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  • Innofactor Skilli Banner Picture

    Innofactor Skilli

    Our Objective is to Double the Learning Results and Enable High-Quality Education with Limited Resources

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Quality

Quality defines the way we work. To ensure a high level of quality, we have invested a lot of time to our processes and product development. Continuous interaction with and understanding the businesses of our clients underlie all the work we do for our customers. Only when we have kept all our promises and surpassed our client’s expectations can we be confident that the customer’s demands have been met. Our many long-term partnerships speak for themselves.

Innofactor has been awarded three certificates, which cover the company’s operational processes.

ISO 9001:2008 Quality Management System Certification
ISO/IEC 27001 IT security management system certification
AQAP 2110 certificate, which covers the quality requirements set by NATO for its suppliers.

The certifications were carried out by Inspecta Group.

Innofactor´s quality policy

Innofactor Mission is to empower organizations and people to make a difference in the digital world. This means that we want to deliver solutions and services with accuracy, quality and in cost-effective way.

  • We focus 100% on customer. We understand our customer's critical needs and requirements and continuously exceed them.
  • Quality is that we deliver our solutions according beforehand defined quality requirements with high customer satisfaction.
  • Our quality system provides clear models and boundaries for our operations which we continuously improve.
  • Quality of the service is ensured by competent and motivated personnel.

This quality policy has been understood and internalized in all parts of Innofactor organization. We all in Innofactor understand that channeling our individual talents to fully benefit our customers is best done by using a clear quality system.

Way we work

Innofactor's strategy for differentiate from the competition:

  • Deep understanding of commercial and public sector customers in the Nordics
  • The best Nordic professionals in Microsoft ecosystem
  • Comprehensive Microsoft-based offering, products and services
  • Fast delivery and value-adding customer support

More Information

Satu Ryökkynen
Quality Director
satu.ryokkynen@innofactor.com
+358 40 772 3404
Contact us!