• Annual Report 2015

    Annual Report

    Annual Report 2015 has been published.

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  • Digital Business

    Digital Business

    Better Customer Experience

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  • Flexible Collaboration

    Flexible Collaboration

    Better Employee Experience

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  • Business Productivity

    Business Productivity

    Better Business Experience

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  • Intelligent Cloud

    Intelligent Cloud

    Better Cloud Experience

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  • Process Innovation

    Process Innovation

    Better Business Process

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Innofactor Offering

We Have Strong Expertise to Solve Our Customers’ Challenges

We offer our customers comprehensive Microsoft-based solutions that builds on the leading products, services, and expertise of the ecosystem. Our offering has been developed based on our customers’ needs. We serve more than 1,200 commercial, public sector and membership-based customers in Finland, Sweden and Denmark. Enclosed case examples elaborate how we have improved our customers’ competitiveness with innovative IT solutions.

Our comprehensive and integrated solutions are based on customer needs as well as utilizing the latest technology. We leverage deep customer understanding and expertise on the latest cloud services to deliver fast customer benefits with high quality. We have cooperated with Microsoft and the leading companies in its ecosystem for more than 15 years. This guarantees the best possible support to our customers.

Our operative model has four key phases. It begins with a fast and cost-efficient Quick Start that includes increasing the customer’s know-how on a selected solution area, consultancy, and overall evaluation of the customer’s environment and requirements. At the same time, we typically implement a Proof of Concept (PoC) or a demo to provide immediate value for the customer.

In the second phase, we define, together with the customer a more detailed scope and cooperation model. The scope typically includes defining business objectives, functional requirements, architectural framework, security and performance requirements. The cooperation model typically includes selecting the right delivery, service, support and governance models.

The Delivery and Deployment phase consists of efficient project management, requirements planning and specifications, technical implementation, and documentation. Quality assurance and testing play a central role in all of our deliveries. We do proactive risk management to ensure successful delivery with both traditional waterfall as well as more agile development models. Implementation design, training, and user support for the new solution are all part of our successful delivery.

Solution deployment is followed by Continuous Services and Development. We provide our customers with the service level and support they need to operate successfully. Key part of our way of working is to continuously develop customers’ solutions, operations and processes in close collaboration between Innofactor and the customer.

Contact us!

Keilaranta 9
FI-02150 Espoo, Finland
sales@innofactor.com
+358 10 272 9000