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New intranet brings the City’s employees together

Microsoft 365-based intranet provides employees an improved solution for team work in the city of Oulu

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Customer story: the City of Oulu

The City of Oulu is the fifth largest city in Finland and the largest employer in Northern Finland. The City employs a total of about 11,000 people.

The City of Oulu wanted to redesign its intranet and group work. For the redesign project, the City wanted to find a partner that could introduce new, fresh ideas and offer know-how outside of the City's scope of expertise. The new intranet was built in cooperation with Innofactor. Both current and future needs were optimally considered in the design and the execution.

A state-of-the-art intranet for 11,000 users

The intranet was designed to utilize the Microsoft Office 365 services. The result is a modern intranet that also enables effective communications. The new intranet is now used by the City's 11,000 employees. As one of the key results of the project, about 3,000 education workers now have easier access to the same intranet.

The deployment and use of the new intranet have been successful and the users have given very positive feedback. The cooperation between the City of Oulu and Innofactor continues, and Innofactor will offer development and administration services to the City of Oulu in the future as well.

How it was done

The following technologies were a part of city of Oulu's solution:

"Once we explained our hopes and needs as a city, Innofactor was able to tell us about various options in a diverse, professional manner, taking into account our long-term goals. As a partner, Innofactor is very interested in development and focused on finding solutions."

Satu Tähtinen
Project Manager
ICT and Digitalization Services, City of Oulu

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