What's the difference between a managed service and a project?

A project takes you to go-live. A managed service keeps your platform running and improving. We monitor and operate your environment, plan ahead and make continuous improvements, with response times set by your service level.

Do we need the full service from day one?

No. Start with an assessment, a clearly scoped project or a specific part of your environment. Move to the managed service when your foundation is ready.

Can we keep our existing Microsoft licenses?

Yes. You can keep your existing provider or use Innofactor as your CSP partner. In either case, Azure consumption is billed on actual use, with budgets and alerts included in the service.

Where is our data located?

We design your landing zones for EU data residency, giving you control over where each workload runs.

Can AI change our environment without human review?

No. AI helps speed up triage, analysis and routine fixes. An engineer reviews every suggestion, and every automated action is logged.

Infrastructure-as-a-Service

When does an infrastructure challenge become a reason to change partner?

A sourcing event brings these questions into the partner decision: can your current provider close the gaps, or is it time for a different approach?

Resilience and efficiency

When service shortfalls show that your current partner can't keep critical systems running securely while controlling cost and complexity.

Compliance and data sovereignty

When a compliance review exposes uncertainty over EU data residency or where workloads run.

Evolving threats

When a security incident reveals gaps in how your environment is built, monitored and operated.

AI-ready capacity

When plans for agents and Microsoft Foundry workloads show that your current foundation can't support the next stage.

Which situation sounds like you?

Most infrastructure conversations start in one of three places. Pick yours: each path has the questions worth asking, a customer who's been there and a clear first step.

Modernize legacy platforms

“You're spending more every year just to keep an ageing platform standing still.”

Explore your modernization options

AI-ready Azure

“You're expected to adopt AI on a foundation nobody has tested for it.”

Is your Azure ready for AI?

Resilient and sovereign cloud

“If something breaks, you're not sure how fast you'd recover, or who could see your data while it does.”

Check your resilience

What is Infrastructure-as-a-Service?

Infrastructure, run as one continuous service: built, operated and improved over time, not handed back to you when a project ends.

Continuous, not one-off. Your infrastructure keeps evolving. It doesn't stop and restart with every new project.
Built on proven components. A catalog of Azure-verified building blocks, refined through real deployments.
Predictable monthly cost. Fixed-price service levels. Azure consumption is billed separately at actual cost, and extra work is scoped on its own.
Watched around the clock. Automated monitoring 24/7 on every level. A person responds in office hours on Essential, weekdays 07–19 on Advanced and 24/7 on Complete

KSP Espoo office people in a meeting room 700x600

Who it's for

Designed for organizations that:

Run on Azure or hybrid environments
Want pay-as-you-go capacity instead of buying hardware
Need cloud spend visible and predictable
Want infrastructure as code, not manual builds
Have data residency or sovereignty needs
Lack a 24/7 infrastructure operations team

Typical customers

Typical workloads: ERP, databases, analytics, AI and customer applications, plus new apps built with AI that need a production-grade home. Running on Azure, in hybrid estates or still moving off on-premises. From SMBs to large corporates and the public sector.

What the service covers

Six building blocks, run by one team to one operating standard.

Core platform

A well-defined Azure and on-premises base that every workload sits on.

Landing zones

Networking and hybrid connectivity

Identity foundation

Service provisioning

Virtual machines, container platforms, networks and DevOps environments on request.

Infrastructure as code

Azure DevOps and GitHub Enterprise

Monitoring and response

Patching, governance, reporting and 24/7 monitoring, with response times set by your service level.

Azure Monitor

Patch management

Governance and policy

AI and infrastructure automation

Routine operations automated, with engineers reviewing every automated action.

Automated routine checks

Automatic alert sorting

Infrastructure as code

Backup and recovery (optional)

Protected backups, documented RTO/RPO and tested restores.

Immutable copies

Tested restore processes

Capacity and licenses (CSP)

Azure billed at actual cost through CSP, with budgets and alerts on every subscription.

Azure and Microsoft 365

Budgets and alerts

Reserved capacity on Complete

Find your starting point

Start with a Cloud Journey Workshop or an Azure Health Check. Each sets the direction and the baseline for the service.

Cloud Journey Workshop

Half day · No fee

Where are we going? Agree direction and sequencing for your cloud estate.

For IT leadership, business stakeholders, cloud architects and platform owners

You get an agreed direction and prioritized next steps

Ask us about it

Azure Health Check

3 days · Fixed price

How healthy is your Azure today? A read-only review of your whole Azure estate and of the team that runs it. We collect the data with scripts and change nothing. We audit it against Microsoft's Well-Architected Framework and run the review as a workshop with your developers, IT operations and management.

For IT leadership, platform owners and the people who run Azure day to day

You get documentation of your estate as it is, findings ranked by risk, and a 90-day plan

Book the Health Check

Service levels

We start by assessing your current setup and planning your onboarding, after which you choose the service level that best matches your needs. All levels include 24/7 automated monitoring, with different levels of expert support, while backup and recovery is available as an option. Each level has a fixed monthly fee based on the services we run for you and your organization’s size and scope. The final fee is confirmed after the assessment.

Onboarding

Scoped and priced after your Azure Health Check

Discuss this level

What's included

Assessment of your current estate
Landing zone and governance to our standard, including a separate management subscription
Initial subscription and environment setup
Scope tailored to your cloud maturity

Essential

Scoped and priced after the assessment

Discuss this level

What's included

24/7 automated monitoring, with a person responding in office hours
Patching of VMs and platform services
Access-rights control and certificate management
Budgets and alerts on every subscription
4 hours a month for standard requests and small changes
Monthly service report

Advanced

Scoped and priced after the assessment

Discuss this level

What's included

Everything in Essential, plus:
Response weekdays 07–19, on call for critical issues
8 hours a month for provisioning and changes: networks, containers, DevOps
Policy compliance across subscriptions, reported
Quarterly architecture review
Cost per app and central logging

Complete

Scoped and priced after the assessment

Discuss this level

What's included

Everything in Advanced, plus:
People respond 24/7, every day
16 hours a month, with everything as code and self-service
Dedicated architect
Capacity planned ahead, with reserved capacity discounts

Infrastructure That Keeps Pace with Your Business

When does an infrastructure challenge become a reason to change partner?

Resilience and efficiency

Compliance and data sovereignty

Evolving threats

AI-ready capacity

Which situation sounds like you?

Modernize legacy platforms

AI-ready Azure

Resilient and sovereign cloud

What is Infrastructure-as-a-Service?

Who it's for

Typical customers

What the service covers

Core platform

Service provisioning

Monitoring and response

AI and infrastructure automation

Backup and recovery (optional)

Capacity and licenses (CSP)

Find your starting point

Cloud Journey Workshop

Azure Health Check

Service levels

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Frequently asked questions