AI-as-a-Service

Run Your Agentic Organization With Control

AI agents are spreading across Microsoft 365, Copilot Studio and Microsoft Foundry.
We help you know every agent you run, keep each one within scope and give your developers a safe place to build. One fixed monthly fee.

What holds AI back?

AI is growing without control

Experiments are spreading faster than governance.

The data isn't ready

Access, quality and ownership get in the way.

Pilots get stuck

Moving from demo to production is difficult.

The foundation is missing

AI needs somewhere secure and governed to run.

What is AI-as-a-Service?

For organizations deploying AI agents across the business.

A service, not a project

  • Know every agent you run. Which agents are live, their identities, lifecycle and what each one costs to operate
  • Agents act within scope. Authorized across defined systems, escalating to a person when needed, every action logged
  • A safe place to build. Secure development environments, with cost tracking for AI development
  • One fixed monthly price. A packaged service, with licenses available through CSP

Who it's for

Designed for organizations that:

  • Want to move from AI experiments to business value
  • Need secure, governed and scalable AI
  • Want to connect AI to their data and business processes
  • Require responsible AI and data sovereignty
  • Lack the people to build and run AI themselves

Typical use cases

  • Typical use cases include AI-powered customer service and employee support.

  • AI can automate document processing, streamline operational workflows and support software development.

  • These use cases apply across organizations of all sizes, from SMBs to large corporations and the public sector.

What the service covers

Five building blocks for governing and operating AI across your organization.

Agent management

Know which agents are running, who owns them and what they cost.

Agent inventory and ownership
Identity and lifecycle management
Usage and cost visibility

Agent authorization

Control what agents can access and what they are allowed to do.

Defined permissions and scope
Human escalation
Activity logging

Development environments

Give your developers governed environments in which to build and test AI.

Secure development workspaces
Environments for pro-code and low-code AI development
Cost tracking for AI development

Data security and compliance (optional)

Protect the information that AI and users can access across Microsoft 365.

Data protection and governance
Access and sharing controls

Capacity and licenses (CSP)

Manage the Microsoft services and capacity your AI environment depends on.

Licenses and capacity through CSP
Billed on actual use

Find your starting point

Start with your leaders, with the agents you already run or with the platform you will build on. Each step sets the route and the cost model for the service. Not sure where AI fits yet? Start with AI Advisory.

AI Readiness Workshop

2 half days · Fixed price

See where you stand across all five areas, and what to fix first.

For CIOs, CISOs and IT managers
You get a costed route plan

Agent Estate Discovery

2 weeks · Fixed price

Most organizations can't say how many agents they run. You get a named list.

For IT operations and security
You get an owner and a running cost for every agent

Microsoft Foundry Landing Zone

3 weeks · Fixed price

Pilots that skip the platform get rebuilt later. Build the foundation once.

For CTOs and platform leads
You get an Azure foundation your use cases can grow on

AI Advisory

Workshops and advisory

Not sure where AI fits yet? Our AI advisors help you find the use cases worth pursuing and plan the route, from first pilots to agents.

For business and IT leaders
You get prioritized use cases and a practical roadmap

How the service works

We start by assessing your AI environment and agreeing what needs to come under management. After onboarding, we run it for you as one service. The monthly fee depends on your scope and is confirmed after the assessment.

Onboarding
Scoped and priced after the assessment
What's included
  • Identify your existing agents and their owners
  • Agree which parts of your AI environment we manage
  • Establish agent identities, access rules and lifecycle controls
  • Configure agreed development environments
  • Set up monitoring and reporting
AI-as-a-Service
Confirmed after the assessment
What's included
  • Maintain your agent inventory and ownership records
  • Manage identities and permissions
  • Monitor usage, failures and costs
  • Enforce human approvals and log agent activity
  • Govern AI development environments
  • Manage capacity and licenses
  • Oversee costs, consumption and governance
  • Regular service reports
  • Option: data security and compliance controls

AI, governed for the real world

AI-as-a-Service is designed around the controls organizations need as AI moves from experimentation into everyday use: clear ownership, controlled access, governed environments and visibility of usage and cost.

Know what's running

Maintain visibility of agents, their identities, owners, lifecycle and operational costs.

Control what agents can do

Set authorization boundaries, log activity and define when human intervention is required.

Give developers a governed place to build

Provide secure development environments with the Microsoft services, capacity and controls teams need.

Trusted by

Varke
Tormets
Pohjantähti

Frequently asked questions

AI-as-a-Service

Do you build AI agents for us?

What's the difference between AI-as-a-Service and an AI project?

Can we use agents built by different teams or partners?

How do you control what an agent is allowed to do?

Do we need to move our Microsoft licenses to Innofactor?

Can we build the service as we go?

Where do you stand with AI?

Book an AI Readiness Workshop: two half days at a fixed price. You leave knowing where you stand and what to fix first.

Leave us your contact details and we'll be in touch!

 
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