Contact our sales by filling below form
Our support function offers instruction throughout each software solution's life-cycle. Innofactor's clients can access continuous support by phone and e-mail. Our support consists of experts in customer care dedicated on finding solutions for any questions concerning the use of the software.
tel +358 10 272 9800
Service hours on weekdays 8:00 a.m. – 16:30 p.m.
Customer support is fordesignated customers depending on the agreement.
To ensure successful use of the systems Innofactor offers its customers up-to-date instructions. For users of software programs, these come in three ways: online instructions for each user interface, user manuals, and optional customer-specific "quick" guides.
Our electronic invoicing operator is Apix Messaging Oy, whose operator code is 003723327487.
We will no longer accept invoices in paper form. Please send your invoices to our e-invoice addresses below.
Please also remember to add our project number as a reference to the invoice.
If you are using e-Lasku services provided by the Finnish banks, please check the correct eInvoice address and Operator ID from the following website: http://www.apix.fi/ohje.html.
Especially when using the services of Finnish banks, please make sure that the invoice has our business ID.
If you are not able to send e-invoices, please send a pdf-invoice to the following address.
VAT number: FI06861637
E-invoicing address: 003706861637
Innofactor Software Oy
VAT number: FI16390218
E-invoicing address: 003716390218
Innofactor HRM Oy
VAT number: FI08041966
E-invoicing address: 003708041966
Innofactor Invenco Oy
VAT number: FI18453147
E-invoicing address: 003718453147
Innofactor Invenco Software Oy
VAT number: FI27583453
E-invoicing address: 003727583453
VAT No. SE556676304001
Nätfaktureringsoperatör ID: Apix messaging
Please do not send other correspondence to this address – it is reserved for invoices only. Other correspondence should be sent to firstname.lastname@example.org or by post to the addresses below
We kindly ask you to send invoicing related questions and requests primarily by email to email@example.com.
Switchboard: +358 10 272 9000
We have offices in Finland, Sweden, Denmark and Norway. You can find all the office locations and contact infos underneath.
The Innofactor headquarters and Espoo office, Innofactor Campus, is located in Keilaranta 9 on historical property.
The premises is a unique environment with natural surroundings and a seaside sauna, partly designed by the renowned architect Aarne Ervi(1910-1977) originally as a holiday resort for Kansallis Bank's employees. As the main building, where the Campus restaurant is currently located, represented the finest Finnish design of its time, it was selected to accommodate European royalty during the 1952 Helsinki Olympics.
The main building functioned in the 1950's as the holiday resort's activity center where the bank's employees and their family members played the table game carrom among other things. Hence, the place was also called the Otaniemi casino.
The functionality, good traffic connections and location adjacent to the Aalto University are important factors.
In 1975 the Finnish government rented the property to the US delegation attending the Conference on Security and Co-operation in Europe (CSCE). The property has also accommodated companies such as Danisco (former Cultor), Nokia and Tallink Silja.
Drottninggatan 68, 5tr
SE-111 21 Stockholm
+46 8 20 97 30
SE-434 39 Kungsbacka
+46 8 66 53 300