Contact Us!
Here you can find more information about our sales, customer support and invoicing as well as our Nordic offices. Learn also the story behind our headquarters, Espoo Campus.
Contact our sales by filling below form
Wishing to submit a request for quotation?
Kindly use below email address if you want to send us a request for quotation with attachements.
email: tarjoukset@innofactor.com
Customer Support
Our support function offers instruction throughout each software solution's life-cycle. Innofactor's clients can access continuous support by phone and e-mail. Our support consists of experts in customer care dedicated on finding solutions for any questions concerning the use of the software.
tel +358 10 272 9800
email support@innofactor.com
Service hours on weekdays 8:00 a.m. – 16:30 p.m.
Customer support is fordesignated customers depending on the agreement.
Manuals
To ensure successful use of the systems Innofactor offers its customers up-to-date instructions. For users of software programs, these come in three ways: online instructions for each user interface, user manuals, and optional customer-specific "quick" guides.
Invoicing
Our electronic invoicing operator is Apix Messaging Oy, whose operator code is 003723327487.
We will no longer accept invoices in paper form. Please send your invoices to our e-invoice addresses below.
Please also remember to add our project number as a reference to the invoice.
If you are using e-Lasku services provided by the Finnish banks, please check the correct eInvoice address and Operator ID from the following website: http://www.apix.fi/ohje.html.
Especially when using the services of Finnish banks, please make sure that the invoice has our business ID.
If you are not able to send e-invoices, please send a pdf-invoice to the following address.
Innofactor Oyj
VAT number: FI06861637
E-invoicing address: 003706861637
innofactor.oyj@skannaus.apix.fi
Innofactor Software Oy
VAT number: FI16390218
E-invoicing address: 003716390218
innofactor.software.oy@skannaus.apix.fi
Innofactor HRM Oy
VAT number: FI08041966
E-invoicing address: 003708041966
innofactor.hrm.oy@skannaus.apix.fi
Innofactor Invenco Oy
VAT number: FI18453147
E-invoicing address: 003718453147
innofactor.invenco.oy@skannaus.apix.fi
Innofactor Invenco Software Oy
VAT number: FI27583453
E-invoicing address: 003727583453
innofactor.invenco.software.oy@skannaus.apix.fi
Innofactor AB
VAT No. SE556676304001
Nätfaktureringsadress: 5566763040
Nätfaktureringsoperatör ID: Apix messaging
innofactor.se@apixscan.se
Innofactor AS
MVA nummer: NO998784832
EHF fakturering: 0192:998784832
innofactor.no@apixscan.se
Innofactor A/S
VAT no. DK29607427
E-faktura adresse: 29607427
innofactor.dk@apixscan.se
Please do not send other correspondence to this address – it is reserved for invoices only. Other correspondence should be sent to finance@innofactor.com or by post to the addresses below
***
Contact information
We kindly ask you to send invoicing related questions and requests primarily by email to finance@innofactor.com.
Invoicing
Keilaranta 9
02150 Espoo
FINLAND
Switchboard: +358 10 272 9000
Our Offices
We have offices in Finland, Sweden, Denmark and Norway. You can find all the office locations and contact infos underneath.
Espoo Head Office
Innofactor Plc
Keilaranta 9
FI-02150 Espoo, Finland
Tel +358 10 272 9000
contact@innofactor.com
Map
Innofactor Campus
The Innofactor headquarters and Espoo office, Innofactor Campus, is located in Keilaranta 9 on historical property.
The premises is a unique environment with natural surroundings and a seaside sauna, partly designed by the renowned architect Aarne Ervi(1910-1977) originally as a holiday resort for Kansallis Bank's employees. As the main building, where the Campus restaurant is currently located, represented the finest Finnish design of its time, it was selected to accommodate European royalty during the 1952 Helsinki Olympics.
The main building functioned in the 1950's as the holiday resort's activity center where the bank's employees and their family members played the table game carrom among other things. Hence, the place was also called the Otaniemi casino.
The functionality, good traffic connections and location adjacent to the Aalto University are important factors.
In 1975 the Finnish government rented the property to the US delegation attending the Conference on Security and Co-operation in Europe (CSCE). The property has also accommodated companies such as Danisco (former Cultor), Nokia and Tallink Silja.
Tampere
Innofactor
Hämeenkatu 20
FI-33200 Tampere
+358 10 272 9000
contact@innofactor.com
Map
Turku
Innofactor
Helsinginkatu 15
FI-20500 Turku
+358 10 272 9000
contact@innofactor.com
Map
Kuopio
Innofactor
Microkatu 1
FI-70210 Kuopio
+358 10 272 9000
contact@innofactor.com
Map
Kajaani
Innofactor
Satamakatu 3
87100 Kajaani
+358 10 272 9000
contact@innofactor.com
Map
Lappeenranta
Innofactor
Valtakatu 49
FI-53100 Lappeenranta
+358 10 272 9000
contact@innofactor.com
Map
Jyväskylä
Innofactor
Paperitehtaankatu 9
FI-40100 Jyväskylä
+358 10 272 9000
contact@innofactor.com
Map
Oulu
Innofactor
Solistinkatu 4
FI-90140 Oulu
+358 10 272 9000
contact@innofactor.com
Map
Sweden
Stockholm
Innofactor AB
Drottninggatan 68, 5tr
SE-111 21 Stockholm
+46 8 20 97 30
info.sweden@innofactor.com
Denmark
Copenhagen
Innofactor A/S
Parken, Øster Allé 48
DK-2100 København Ø
+ 45 70 26 36 70
dkinfo@innofactor.com
Map
Norway
Oslo
Innofactor AS
Schweigaards gate 14
NO-0191 Oslo
+47 22 44 33 23
info.no@innofactor.com
Trondheim
Innofactor AS
Krambugata 2
NO-7011 Trondheim
+47 22 44 33 23
info.no@innofactor.com
Bergen
Innofactor AS
Nøstegaten 58
NO-5011 Bergen
+47 22 44 33 23
info.no@innofactor.com
Media
Our media pages include media contacts, pictures as well as our latest news, events and stock exchange releases.
