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Business insight is the key to successful ERP cooperation

IT infrastructure solutions provider Atea started using Microsoft Dynamics Business Central to serve customers more efficiently

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Customer case Atea Finland

Atea is a comprehensive IT service provider and the leading IT infrastructure provider in the Nordic region and the Baltic countries. In Finland, Atea has 12 offices in different parts of the country. The company's offices in Finland have approximately 450 employees, while Atea Group as a whole employs about 7,000 people internationally.

Innofactor has been a strategic partner for Atea Finland for several years now. The co-operation with Innofactor has included many different projects related to Microsoft products, for example. The maintenance of back-end systems is very important for Atea, as they help serve customers more efficiently, more ethically and in an eco-friendly manner.

"Our goal is to be an agile and responsible as well as a comprehensive partner for our customers," concludes Petra Berg, CIO of Atea Finland.

"Innofactor has been a strategic partner for Atea Finland for several years now, and our cooperation has included many different projects related to Microsoft products."

Backend systems enable efficient service

The co-operation began in 2014 with a version update to Microsoft SharePoint. The partnership was subsequently expanded over the years by a Microsoft Dynamics 365 project and various development projects. Most recently, the two companies worked together on an enterprise resource planning system update, which involved updating the previous ERP version to Microsoft Dynamics Business Central.

"We are developing our backend systems so that we can provide our customers with solutions and services more efficiently and ethically and in an environmentally friendly way," says Berg.

Innofactor supports Atea's strategic goals

Berg sees Innofactor as a highly strategic partner for Atea at the moment. New projects are always proactively planned so that they support Atea's strategic goals.

"We challenge each other continuously, discuss our strategic goals for the future and look for synergies for our common projects. Our collaboration has worked very well," Berg describes.

"Working with Innofactor has been easy because the company has a very high level of professional expertise in these areas. They also understand Atea's  business very well, which is the key to effective co-operation."

"Innofactor is a strategic partner for Atea."

Petra Berg
CIO
Atea Finland

 

How it was done

The following technologies were a part of Atea's solution:

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