Strengthen the customer experience by bringing sales and marketing together
The role of the sales department continues to be challenged with a market development where the demand for self-service and the customer's evaluation of the offer continues to become increasingly digital.
In our fourth Nordic on-demand webinar on the theme 'sales transformation', we will take a closer look at how Dynamics 365 Marketing helps bring together marketing and sales capabilities for the sole purpose of offering a relevant and attractive customer experience.
Our professionals will cover for example the following topics
- Personalize the customer experience and attract the right potential customers
- Get started easily with AI-driven lead-scoring to prioritize the right business
- Create a unified view of the market and sell over potential customers
- Let the business grow and influence existing customer relationships
The on-demand webinar aims to increase understanding of how D365 Marketing can bring the marketing and sales departments together and ultimately strengthen the customer experience.
Webinar recording date and time: 15th of December 13:00-13:45 CET (Sweden, Norway, Denmark) | 14:00-14:45 EET (Finland)
Webinar speakers: Ola Penneryd & Anders Steen