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A New Intranet Enhances BDO’s Internal Communication

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Case BDO

BDO provides financial and administrative professional services such as auditing, tax and legal services, financial services and advice. BDO is the market leader in municipal auditing in Finland and the fifth largest provider of expert services to enterprises. Globally, BDO employs over 88,000 experts in 167 countries, and in Finland, BDO employs more than 200 people in 15 locations across the country. BDO Finland's net sales for the fiscal year ended August 31, 2019 were EUR 24.5 million.

BDO’s operations have grown considerably in recent years, both internationally and in Finland. The number of employees increased by 16.7 percent in Finland during the last financial year. With growth and technological advances, BDO Finland decided to overhaul its intranet to become more interactive. As BDO experts work in regional offices and with clients throughout Finland, it is particularly important that personnel information reaches all employees at the same time, regardless of location, and that personnel can easily communicate with each other.

BDO selected Innofactor as its partner and the technical implementer of the reform because of Innofactor’s expertise and know-how. BDO’s primary objective was that the intranet should be a platform for interaction and not just an information channel. Other important criteria were ease of use, clarity and modernity of the platform. The new intranet has been well received by personnel and made internal communication easier. BDO personnel uses the intranet actively and likes its new functionalities and its interactive features. Employees now have a low-threshold tool for communicating with each other, and all experts in the organization have access to up-to-date information, regardless of location. The personnel has also given positive feedback on the intranet’s modern look.

“We set out to build a new intranet, which we wanted to be a more modern and more interactive platform that would go hand in hand with our growing organization. It was our objective that the intranet should be a platform for interaction and not merely an information channel. We chose Innofactor to be our partner, because they had the expertise needed for the job. We are very pleased with our consultant from Innofactor. He has offered us knowledgeable and solution-oriented support at every stage of the intranet’s technical implementation.”

Emilia Hellgren
Communications Specialist
BDO

"We chose Innofactor to be our partner, because they had the expertise needed for the job."

Emilia Hellgren
Communications Specialist
BDO

How it was done

The following solutions and technologies, among others, are a part of of the overall solution delivered to BDO:

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